Theme 1: How local authorities work with people, including unpaid carers

Quality statement for assessing needs:

We maximise the effectiveness of people’s care and support, including unpaid carers, by assessing and reviewing their health, care, wellbeing and communication needs with them.

Quality statement for supporting people, including unpaid carers, to live healthier lives:

We support people, including unpaid carers, to manage their health and wellbeing so they can maximise their independence, choice and control. We support them to live healthier lives and, where possible, reduce future needs for care and support.

Quality statement for equity in experience and outcomes:

We actively seek out and listen to information about people, including unpaid carers, who are most likely to experience inequality in experience and outcomes. We tailor care and support in response to this.