Theme 4: Leadership

Quality statement for governance, management and sustainability:

We have clear responsibilities, roles, systems of accountability and good governance. We use these to manage and deliver good quality, sustainable care and support. We act on the best information about risk, performance and outcomes for people, including unpaid carers, and we share this securely with others when appropriate.

Quality statement for learning, improvement and innovation:

We focus on continuous learning, innovation and improvement across our organisation and the local system. We encourage creative ways of delivering equality of experience, outcome and quality of life for people, including unpaid carers. We actively contribute to safe, effective practice and research.